Managing a Business in a Changing Environment
- May 4, 2016
- Tag: Business Agility,Business Processes,JuzSolutions,Organization
- Published Author: JuzSolutionsAuthority
The environment for all business is rapidly changing. This change is fueled in part by digital technology, as well as increased information processing power. Technology in itself changes nothing.
However, what people do with technology alters and transforms business landscapes. In addition, companies that resist reviewing and improving workflow productivity, despite mounting pressure to cut costs and the need to find efficiency gains in every process, lose time and money through known inefficient workflows.
At some point, however, a business reaches a point where if they cut any further, they also run the risk of impairing their ability to get the job done.
Reviewing and incorporating more streamlined business processes can eliminate those redundancies and inefficiencies, increase productivity, and save significant money over time due to automation and the elimination of redundant processes.
JuzSolutions can help. Its primary goal is to help government, private enterprise, educators, and the healthcare industry better leverage technology and business processes to streamline growth in the areas of management and leadership development, staffing, and mentorship, all with a focus on providing a solid return on investment for the customer.
The 20th-century business landscape was predominantly directed by businesses operating full-service models. In the current time, societal changes, globalization of the world economy and rapid technological changes are enabling new business models.
Solid management is required to oversee a smooth transition from fixed to a more flexible model. The key challenge for leaders is how to innovate and transform their organizations while maintaining the integrity of the business and the quality of service customers deserve and expect.
For example, effective CFOs concerned with money flows within the organization are not simply accountants, but also examine how the money is best used.
They assess the suitability of financial service providers and ensure the effectiveness of such relationships on behalf of the leadership team. In a similar vein, organizations need Information Leaders who can appraise the suitability of information service providers and establish the effectiveness of related needs.
Another issue for leaders to address is the changing nature of customer behaviors as a result of social digital media.
The days of hiring PR specialists to carefully craft a public relations image after problems develop are over.
Damaging issues can go ‘viral’ in a few hours instead of weeks and any business that believes it can ignore poor customer experience is sorely misguided.
Change creates an inherent level of upheaval within organizations and best practice is to communicate openly and ease staff and customers into the transition.
Take social media, for example. For millennials in the workforce, managing business profiles on social media is a natural part of branding but a diverse workforce may employ people who resist the change that social media now has in relation to business reputation.
The bottom line is, organizations can’t change their culture unless individual employees change their behavior, and changing behavior is difficult. It’s important to replace old habits with new ones, but nothing happens without a readiness to change.
You can’t force people; you can only help them understand the reasons behind the change, and then help them desire to change with you. In change management, uniting employees together in peer groups to discuss change initiatives can create accountability, help lessen judgment, and even influence more reluctant employees to dissolve their resistance and join willingly in the new endeavor.
Successful change management requires thoughtful planning and sensitive implementation, and most importantly consultation, engagement with, and involvement of the people that will be affected by those changes.
At JuzSolutions, we get it. We design positive, organizational change that is realistic, achievable, and measurable to create business success at every level.